Course Overview
The Specialist: IT Asset Management (ITAM) training course is designed to equip professionals with the knowledge and skills required to manage and optimize IT assets within an organization. It focuses on key concepts, processes, roles, and best practices in ITAM, while aligning with sustainability goals and organizational strategies. Through a series of modules, this course provides an in-depth understanding of how to ensure proper asset management, integrate ITAM with value streams, and contribute to overall governance, compliance, and operational efficiency.
What you’ll learn
→ Understand the key concepts and value of ITAM in modern organizations.
→ Apply iterative scoping methods to manage IT asset types and registers.
→ Gain insight into the relationship between ITAM, governance, compliance, and sustainability objectives
→ Learn how to optimize IT asset lifecycle management and integrate ITAM with service value streams
→ Recognize the roles and responsibilities within the ITAM ecosystem, including IT Asset Managers, License Managers, and IT Asset Owners.
→ Develop strategies to assess and improve ITAM capabilities using ITIL Maturity Models and key metrics.
→ Master the tools and technologies that support and enhance ITAM practices, including automation tools.
Requirements
- Basic understanding of IT and IT services management.
- Familiarity with Foundation concepts (preferably).
- No prior experience in IT Asset Management (ITAM) is required, although experience in related fields such as IT service management or operations is helpful
Features
- Comprehensive Course Content: Covers all aspects of IT Asset Management, including lifecycle management, roles, processes, and integration with organizational goals
- Real-World Application: Practical strategies and tools for immediate application in IT asset management within your organization.
- Interactive Learning: Engaging lessons with real-world case studies and scenarios to help cement learning
- Expert Instructors: Learn from experienced ITAM professionals who bring industry knowledge and practical insights.
- Certification Preparation: Aligned with certification, providing essential preparation for advancing your career in ITAM
Target audiences
- IT Asset Managers and IT professionals responsible for managing IT assets.
- Service Managers or Process Owners involved in ITAM
- Foundation certified professionals seeking to specialize in ITAM
- License Managers, Compliance Managers, and other roles focusing on asset governance and control.
- Anyone involved in improving or enhancing an organization’s IT asset management capabilities.
